Return & Cancellation Policy
- You are eligible for a 100% refund less a 4% processing fee on any confirmed order that is canceled prior to shipping.
- Shipped test kits returned are eligible for a full refund less the 4%processing fee and non-refundable shipping fee.
- Your original Test Requisition form must be returned to Canary Club before any refunds can be issued. Do not return the whole kit, only the requisition form, by regular mail to Canary Club - 422 Larkfield Center, Santa Rosa, CA 95403
- Kits over 1-year-old are not eligible for a refund.
- Credit card refunds can take up to 30 days to be processed by your bank or credit card company.
