Shipping Information and Terms

Orders generally ship within 24 Hours of purchase (M-F). Tracking info will be emailed to you once shipped.

Delivery Type Expected Delivery Time  Cost

UPS Ground

USPS Priority

3-6 business days

Free Over $100.00.

$10.00 under $100.00

2-day 2 days $15.00
Next day 1 day (excludes Saturday and Sunday) $35.00
International 5-10 days


Canada $30.00

Shipping Information

We cannot ship to New York State

Shipping is free within the US on orders over $100.00

Requests for overnight delivery must be received by 11 am Pacific Time to ship the same day, and do not include weekends or holidays, and may not be available in all areas.

Orders typically ship within two business days but date & time of order shipment or delivery is not guaranteed.

Average delivery times do not include weekends or holidays

International shipping is $35.00 and you are responsible for your own return.

It is the receiver's responsibility to pay any sales and/or country taxes, international import fees, and customs duties.


Return Policy

  • Orders returned within 30 days are eligible for a refund less $10.00 for shipping and handling, and a 4% processing fee. 
  • Orders over 30 days are eligible for a refund less $15.00 per order plus a 4% processing fee. 
  • The original Test Requisition must be returned to ZRT Laboratory before any refunds can be issued. 
  • Credit card refunds can take up to 30 days to be processed.
  • Refunds requested 120 days or more after the original order will be issued in the form of a check.